This privacy notice for MyQR Inc. ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us using our web form.
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. This includes financial information necessary for payment processing. Learn more about the personal information you disclose to us.
We process financial information including payment card data and banking information as necessary for our payment processing services. All sensitive financial data is handled in accordance with PCI DSS standards.
We may receive information from payment networks, financial institutions, fraud prevention services, and identity verification providers to facilitate our payment processing services.
We process your information to provide payment processing services, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with financial regulations and law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
We may share information in specific situations and with specific third parties including payment networks, financial institutions, and regulatory authorities as required for payment processing and compliance. Learn more about when and with whom we share your personal information.
We have organizational and technical processes and procedures in place to protect your personal information, including PCI DSS compliance for payment card data. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Learn more about how we keep your information safe.
Depending on where you are located geographically, applicable privacy law may give you certain rights regarding your personal information. Some rights may be limited when information is necessary for payment processing and regulatory compliance. Learn more about your privacy rights.
We may share your personal information with:
We also may need to share your personal information in the following situations:
If you choose to register or log in to our Services using a social media account (e.g., Google, Apple, Facebook, LinkedIn), we may receive certain profile information about you from your social media provider. This typically includes your name, email address, profile picture, and any other information you have made public on that platform.
We use this information only for the purposes described in this privacy notice or as otherwise made clear to you on our Services. We do not control other uses of your data by your social media provider and recommend reviewing their privacy policies to understand how they collect, use, and share your information.
We keep your information as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law, including financial regulations that may require longer retention periods.
Specific retention periods include:
Your merchant account is considered inactive if you stop processing transactions for 12 consecutive months. When we no longer have a legitimate business need to process your personal information (subject to regulatory requirements), we delete or anonymize it. If deletion is not possible (e.g., backups), we securely store and isolate it until deletion is possible.
We protect your personal information through organizational and technical security measures including:
However, no system can be guaranteed 100% secure. Transmission of personal information is at your own risk and you should access our Services within a secure environment.
We do not knowingly collect data from or market to children under 18 years of age. Our payment processing services are only available to individuals 18 years or older. If we learn that information from users under 18 has been collected, we will deactivate the account and delete such data promptly.
Depending on your location (e.g., Canada), you may have rights including to access, correct, restrict, or delete your personal information, and to object to certain processing. Some rights may be limited due to regulatory, fraud prevention, or legal obligations.
You can withdraw your consent for data processing at any time, but this will not affect the lawfulness of processing prior to withdrawal.
You can opt out of marketing communications at any time via unsubscribe links or by contacting us. Essential service communications will continue.
To review, update, or terminate your account, you can log in to your merchant dashboard or contact us.
We do not currently respond to Do-Not-Track (DNT) browser signals due to lack of a uniform standard. If required in future, we will update this notice accordingly.
Yes, we update this privacy notice as necessary to comply with relevant laws. Changes will be indicated by an updated revision date and may be notified via postings or direct communication.
If you have questions or comments, please contact us via our web form or by mail at:
MyQR Inc.
[Your Address Line 1]
[Your Address Line 2]
[City, Province]
Canada
[Postal Code]
You have the right to request access, correction, or deletion of your personal information, subject to legal and regulatory requirements. To do so, please contact us via our web form. Some data may not be deleted due to legal obligations or investigations; we will inform you of any such limitations.